Welcome to Bergfreunde Shop! These Terms and Conditions govern your use of our website at cheapsportsclothes.com and your purchases from us. By accessing our site or placing an order, you agree to these terms. Please read them carefully. If you do not agree, do not use our website or services.

1. User Obligations and Responsibilities

As a user of Bergfreunde Shop, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and not engage in any fraudulent activities.
  • Respect our intellectual property and not copy, distribute, or misuse any content from the site.
  • Be responsible for maintaining the confidentiality of your account credentials.
  • Comply with all applicable laws and regulations in your jurisdiction.

Failure to adhere to these obligations may result in termination of your access or legal action.

2. Product and Service Description

Bergfreunde Shop specializes in premium cycling and outdoor apparel, including but not limited to:

  • 3/4 length cycling trousers
  • Base layers and cycling base layers
  • Bib shorts & tights
  • Cycling jerseys and tops
  • Everyday and climbing trousers

We strive to provide high-quality products that support your active lifestyle. Product images and descriptions are for reference only; actual items may vary slightly due to manufacturing processes. If you have questions about a product, contact us at [email protected].

Note: Some items, such as 3/4 length underwear, briefs & boxers, and cycling singlets, are non-returnable for hygiene reasons as stated in our Returns Policy.

3. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking details once your order ships.

Shipping

We ship worldwide, excluding Asia and some remote areas. Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping.
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipping.

Delivery times may vary based on location and customs processing. We are not liable for delays caused by carriers or customs.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. By placing an order, you authorize us to charge the total amount to your selected payment method.

Returns and Refunds

You may return or exchange items within 15 days of receipt, provided they are in original condition (unworn, unwashed, with tags and packaging). Non-returnable items include hygiene-sensitive products and personalized items. To initiate a return, email us at [email protected] using the template provided in our Returns Policy. Refunds are processed to the original payment method within 7-10 business days after inspection. Original shipping fees are non-refundable unless the return is due to our error.

Customers are responsible for return shipping costs, except in cases of our error or defective products.

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Bergfreunde Shop or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent. Unauthorized use may result in legal action.

5. Limitation of Liability

Bergfreunde Shop is dedicated to providing reliable services and products. However, to the extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our website or products.
  • Issues related to carrier delays, customs, or events beyond our control (e.g., natural disasters).
  • Product misuse or failure to follow care instructions.

Our total liability for any claim shall not exceed the purchase price of the product in question. This limitation does not affect your statutory rights as a consumer.

6. General Provisions

These Terms and Conditions constitute the entire agreement between you and Bergfreunde Shop. We reserve the right to update these terms at any time; changes will be posted on this page. If any provision is deemed invalid, the remainder shall remain in effect. These terms are governed by the laws of the United States, and disputes shall be resolved in the courts of El Paso, Texas.

7. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: [email protected]

Business Address: 1279 Birch Street, El Paso, US 79924

Response Time: Within 24-48 hours on business days.

Thank you for choosing Bergfreunde Shop. We are committed to supporting your adventures with quality gear and exceptional service!